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Customer Reviews.

service

5

Dealt with my enquiry promptly.

18 November 2019

service

4

I thought that the Video of the service taking place was very innovative, but the price was very high.

18 November 2019

service

5

Good experience, as expected.

18 November 2019

sales

5

Just made it a great mini experience. I'd do it again

16 November 2019

service

2.5

I booked my car in for an MOT at eight am and waited for it. The time for collection on the docket had been listed as 4 p.m.! So I sat waiting for a car that had been finished but parked. No wash or vac and no apology from the girl on the desk.

16 November 2019

sales

5

I made some late changes to spec of car ordered and centre sales staff went out of their way to make sure I ended up with the car I wanted, despite work this put on them.

14 November 2019

service

2

250 characters isnt enough!

13 November 2019

service

5

Cannot rate them highly enough. They always go the extra mile to provide a great service.

11 November 2019

sales

4

Wanted a mini and bought a great example but 48 hour test car had so many extras that I'm a little disappointed with the spec of mine now

10 November 2019

sales

5

Steph was exceptional. Always happy to answer questions via email and always had my best interests in mind.

09 November 2019

service

5

Friendly, efficient, offered helpful advice and kept me infomed.

09 November 2019

service

5

The Video I received of underside of the Mini was very informative.

08 November 2019

sales

5

Gemma was very friendly and efficient- nothing was too much trouble - a great asset to the team

04 November 2019

service

4

Happy with mot

04 November 2019

service

2

A major service that was supposed to take 3hrs+ was done in around 1.15 hrs raised questions as to whether a full service had truly taken place as whilst we were out, we got text showing a health check being carried out. When did other checks happen?

03 November 2019

service

5

From start to finish it's just great. From the initial booking in the MOT to the contact in between plus the video you get - just great!

29 October 2019

service

5

Service and some minor issues with the car were resolved fully, Excellent staff kept us informed fully throughout.

26 October 2019

sales

1

All sorted in good time and with deals that were completely agreeable

24 October 2019

service

5

No reason

24 October 2019

service

5

Sean was so helpful and informative (for someone who didnt have a clue what she was doing)

23 October 2019

sales

5

The Sales Executives, Gemma, Emma and Tom, were very helpful and knowledgeable.

22 October 2019

service

5

Tim Smith was extremely courteous and helpful. He explained everything in detail, worked out the best deal he could get for me and did not pressurise me in any way.

18 October 2019

service

5

They could not have been more helpful

18 October 2019

sales

5

We was so pleased with Louis that helped us purchase our new mini

18 October 2019

sales

5

Very friendly staff Lewis and Thomas extremely helpful

17 October 2019

service

5

straightforward efficient "fuss free" service

16 October 2019

service

3

There are not enough characters for me to explain. I tried by ran out of space to give a full explanation

14 October 2019

sales

4

Friendly and well informed staff who went the extra mile to give me the car I wanted.

10 October 2019

sales

5

Couldn't fault the Mini Centre. They go the extra mile.

09 October 2019

sales

5

Always a polite & informative team at mini Chelmsford. Swift service from my initial phone call/ interest in charging cars to the handover!

08 October 2019

service

4

Easy booking, fast service, comfortable waiting area & coffee.

07 October 2019

service

1

Still can't set charging for off-peak tariff

07 October 2019

service

5

Car fixed quickly

07 October 2019

service

5

Speedy, honest service.

05 October 2019

service

4

No where to park at the drop off point. Pouring with rain and a long way to walk.

04 October 2019

service

3

Its virtually a new car less than 8000 miles after 3 years. I do not expect any problems

04 October 2019

service

3

Service was completed to a high standard. Don't like the way admin dealt and spoke to me

04 October 2019

service

5

MOT was carried out efficiently and in a timely fashion.

03 October 2019

sales

5

Stephanie Rose was on point and Tom sorted out a great deal

03 October 2019

sales

1

Just a overall bar service

03 October 2019

service

5

Car was ready by 1pm. Video was sent to us to view. Car was clean and ready for collection.

01 October 2019

service

5

No problems with anything, drop off pick up, courtesy car useful

29 September 2019

service

5

There was an outstanding issue with my car but once I made customer service aware of this, they got back to me immediately to ask when I could bring the car in for the issue to be rectified.

28 September 2019

service

5

Assessed what needed doing and only did the work required. No hard upsellibg

27 September 2019

service

4

Very friendly and attentive staff, the vehicle was returned in good time and looking very nice.

26 September 2019

sales

5

Great service from Louis and tea Good coffee lol

25 September 2019

sales

4

Very good, although car did have wrong number plate on when I came for collection!

24 September 2019

service

5

always polite and professional

24 September 2019

service

5

Great communications and customer service

23 September 2019

service

4

Service department was excellent communication fantastic and kept us updated throughout.